Terms of Service
The Happy Minds T & Cs
Last Updated: [Date]
Welcome to The Happy Minds Tutoring Agency (“Agency”, “we”, “us”, or “our”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully.
1. Agreement to Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our services.
2. Definitions
Agency: The Happy Minds Tutoring online only agency based in NSW, Australia
Tutor: An independent contractor providing tutoring services through The Happy Minds platform, based in the Philippines.
Student/Client: An individual receiving tutoring services from the Tutor.
User: Any individual accessing or using the website or services.
3. Services
The Happy Minds provides online tutoring services facilitated by independent contractor tutors. Our services include connecting students with tutors, scheduling sessions, and providing a platform for communication and learning.
4. Eligibility
To use our services, you must:
- Be at least 18 years old or have parental consent if you are a minor.
- Provide accurate and complete information during the registration process.
- Comply with these Terms and Conditions.
5. Account Registration
Users may need to create an account to access certain features of our services.
You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and update your account information as necessary.
- Keep your password confidential and secure.
- Notify us immediately of any unauthorized use of your account.
6. Tutor Responsibilities
Tutors are independent contractors and are responsible for:
- Providing high-quality tutoring services.
- Being punctual and prepared for scheduled sessions.
- Communicating clearly and promptly with students and the Agency.
- Maintaining professional conduct and confidentiality.
7. Payment and Fees
Service Fees: Fees for tutoring services will be agreed upon during the registration process and may vary based on the subject and tutor’s qualifications.
Payment Processing: Payments will be processed through the Agency’s platform. Tutors will be paid on a [weekly/bi-weekly/monthly] basis, based on submitted timesheets.
Cancellations and Refunds: Our cancellation and refund policy is outlined in our [ Refund & Cancellation Policy]. Please review it carefully.
8. Use of Website
License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal and non-commercial purposes.
Prohibited Activities:
You agree not to-
- Use the website for any unlawful purpose.
- Interfere with or disrupt the website’s operation.
- Attempt to gain unauthorized access to our systems or networks.
- Use the website to transmit any harmful or disruptive content.
9. Intellectual Property
Ownership: All content, materials, and services provided on our website are the intellectual property of The Happy Minds or its licensors.
Use of Materials: You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
10. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which can be found at [Privacy Policy URL]. Please review it carefully to understand our practices.
11. Limitation of Liability
To the fullest extent permitted by law, The Happy Minds shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use or inability to use our services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from our services.
12. Indemnification
You agree to indemnify and hold harmless The Happy Minds, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services.
13. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including if we believe you have violated these Terms and Conditions.
14. Amendments to Terms
The Happy Minds reserves the right to amend these Terms and Conditions at any time. We will notify users of any changes by posting the revised terms on our website. Continued use of our services after such changes will constitute acceptance of the revised terms.
15. Governing Law
These Terms and Conditions are governed by the laws of NSW, Australia, without regard to its conflict of law principles.
16. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at admin@thehappyminds.com.au.
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
The Happy Minds Tutoring Agency
This document outlines the legal and operational aspects to protect both the Agency and its tutors, ensuring clarity and mutual understanding for all parties involved.